FAQ

What should I bring to my first appointment?
If you’re a new patient, please bring the following:

  • Completed registration form
  • Completed medical history questionnaire
  • Insurance card
  • Copay
  • Current list of medications and/or eye drops
  • Current eyeglasses
  • Contact lens information
  • Referral form, if you were referred by a doctor

How long will my appointment be?
For a comprehensive eye exam, you should expect to be at our office for approximately 1.5 hours. This is the time it will take to do a comprehensive eye exam including dilation. If you are scheduled with one of our specialists, please be aware it could take 2 hours or more. If certain testing is required, it may take longer.

What if I need to cancel my appointment?
If you need to cancel or reschedule your appointment, we ask that you please call us 24 hours in advance. This allows us to offer the appointment to another patient who needs it.

How long will the dilation last?
The dilation typically lasts for approximately 3-4 hours, though for some people it may be longer. During this time, you may experience blurry vision, especially while reading, and light sensitivity.

Do I need to have my eyes dilated?
A comprehensive eye exam involves dilation so that the doctor can view the back of your eye. This helps in the detection of many eye diseases. Traditionally, drops are used in the eye for dilation. However, for people who do not like this method, there is an alternative called an Optomap scan. An Optomap scan allows the doctor to see the back of your retina just like dilation does but without the side effects of light sensitivity or blurred vision. Please note there is an additional fee for this service.

How often should I have an eye exam?
Comprehensive eye exams are generally recommended every 2 years. If you have certain eye conditions, an eye exam may be needed more often.

My vision is fine. Do I need an eye exam?
Yes! Everyone should have an eye exam periodically. Many eye diseases, including glaucoma and diabetic retinopathy, don’t have any symptoms or pain. Having a regular eye exam allows these diseases to be detected and potential vision loss prevented.

What is a refraction?
A refraction is a test given to measure the refractive error of your eye. It is performed to determine the prescription for your glasses and contact lenses.

What insurances do you accept?
We accept a variety of medical and vision insurances. You may visit our insurance page to see which ones we accept. Please note this list may change at any time. For the most up-to-date information, you may call our office at (610) 696-1230.

Why should I enroll in the Patient Portal?
The Patient Portal offers several benefits for our patients:

  • Securely email our staff to request a prescription refill, request medical records, ask billing and/or clinical questions
  • Update your pharmacy, medications, allergies, and medical history
  • View your exam history
  • View your tests and results
  • Access educational information on the conditions/diseases you’ve been diagnosed with

How do I enroll in the Patient Portal?
To enroll in the Patient Portal, you will need to be given a username and password. Please call us at (610) 696-1230 and we will provide you with them.

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