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Introduction
We recently introduced Phreesia, an online self check-in system designed to make the check-in process faster and easier for all patients. With Phreesia, you can sign consents, update your demographic and insurance information, pay balances, and more, all from the comfort of your home. A link will be sent to you through text or email before your appointment to complete the intake information. You can learn more about what to expect by watching the video below.
Phreesia Video
FAQ
Q: What is Phreesia?
A: Phreesia is a software company that automates the patient check-in process and other administrative functions for healthcare organizations like ours. Phreesia allows you to check in for your appointments online, rather than by filling out paperwork in the waiting room.
Q: Why is Chester County Eye Care using Phreesia?
A: We’re partnering with Phreesia to save you time when arriving for your visit and to ensure that your health records will always be up to date. With Phreesia, we can improve your experience and provide care more efficiently.
Q: Do I need to download an app to do mobile check in?
A: Nope! There is no app to download or login information to remember. To check in with Phreesia, you’ll simply click the link we’ll send you via email or text message
Q: Do I still need to go to the front desk when I arrive if I have completed the mobile check-in?
A: Yes, we ask that all patients still go to the front desk regardless if you have completed the mobile check-in or not. This allows us to verify your information and double check if there is anything we still need from you.
Q: What happens if I can't finish my regirstration before the appointment?
A: That’s okay! If you didn’t complete registration before the visit, just let us know. We’ll be happy to send you anew link. And don’t worry—Phreesia saves information you entered previously.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients' data.
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